Hello! I’m David.

UX Research | Customer Experience Innovation | Mentor & Coach

UX Research leader with a proven track record at the world’s largest brands, building and scaling research functions, shaping product roadmaps, and driving business strategy. Seeking a leadership role to elevate UX research, develop high-performing teams, and create measurable impact by delivering research that improves engagement, retention, and revenue.

Summary of Impact

• Big Impact. Big Brands. Generated millions in realized revenue for global brands like Walmart and The Home Depot through in-depth research that directly informs business strategy and product roadmaps.

• Led the research strategy for Walmart Data Ventures, a B2B SaaS platform that empowers Walmart’s top 300 suppliers to optimize their retail strategies. Established and scaled the research function as the first researcher by developing a strategic roadmap, hiring plan, and intake process, resulting in a 500% team growth.

• Drove $5M in new revenue through generative research with merchants and store managers to uncover inventory pain points. Collaborated with product teams to shape the strategy for an AI tool that improves inventory accuracy and in-stock rates.

• Grew API adoption 100% through generative research on the user journey, collaborating with product that influenced improvements to technical docs, platform migration, and design team’s scope.

Contact:

773-405-1372

Rossman.david@gmail.com

Based in Chicago, Open to relocation.